Coronavirus Update

23th March: Coronavirus (COVID-19)



Good evening,


We are sad to announce that following the statement made this evening by the Prime Minister, we will be temporarily closed with immediate effect.

We will miss you all terribly but now must strictly follow advice. If you have concerns you can still phone us and we will do our best to help and support you.

We are planning activities online and will as always, do our very best to support you and each other. We already can’t wait to see you as soon as possible. Please keep in touch but most of all, stay safe.



Becky Hamilton

Managing Director



23th March: Coronavirus (COVID-19)

Good afternoon all,


We are still here and continuing to support the service users who are still attending because they have a social care need. We are assessing daily (and hourly to be honest!!) the safety of continuing our services and by now all parents and carers will have had a phone-call to keep them abreast of the ever changing situation (if you haven’t received a call yet, you will soon).


If there are any major developments we will of-course update you all asap.


Thanks everyone and stay safe.


Chris Gibbs

HR Manager



20th March: Coronavirus (COVID-19)

Hi everyone,


Similar message to yesterday really:


***All of our services are all still open as normal


***Our staff are officially classed as Key Workers according to the Government list…..which lets face it- we all knew anyway 🙂


***We will continue to remain open until we hear otherwise and assist those parents and carers who rely on us to care for their loved ones whilst they attempt to maintain some sort of usual routine. By remaining open those parents and carers can continue to work and/or receive much needed respite.


Lastly we would like to say a big thank you to all of our staff who in the face of uncertainty continue to come into work everyday. It’s an unsettling time for many, but we will get through it together.


Thank you all for your support

Chris Gibbs

HR Manager


19th March: Coronavirus (COVID-19)

Good morning all,

Just an update from us regarding yesterday’s news:

  • We are still open and continuing to provide a safe and key service for everyone.
  • We will continue to operate our usual high standards (as well as putting in extra measures) with regards to hygiene and cleanliness across all of our services.
  • All schools/colleges across the UK will close on Friday (20th March). As we understand it we do not come under this bracket and will remain open until we hear otherwise.

We will be watching any new developments throughout the day and we’ll look to add any further updates via our website and Facebook etc.

Thanks all, stay safe

Chris Gibbs

HR Manager


17th March: Coronavirus (COVID-19)

Good afternoon all,

First of all, all of our services are still open and we are committed to providing a safe service for everyone until we are advised otherwise.

We are following latest guidance and asking everyone else to do the same when it comes to symptoms:


The most common symptoms of coronavirus (COVID-19) are recent onset of:

  • new continuous cough


  • high temperature (over 37.8 degrees)

For most people, coronavirus (COVID-19) will be a mild illness.


Please click on the link below for further information about self-isolating and staying at home:

If anybody comes into a service with symptoms or develops symptoms throughout the day they will be expected to go home and self-isolate straight away.


We are also adhering to the social distancing guidelines as much as we can by changing our timetables and ensuring we are not gathering with large groups of people:


Thanks everyone, keep up the good hygiene and keep yourselves safe.

Chris Gibbs

HR Manager


16th March: Coronavirus (COVID-19)

Good Morning,

Just a little reminder that everyone should be following the Government guidelines on what to do if you or someone you care for develops the following symptoms:

  • A high temperature (above 37.8 degrees)


  • A new continuous cough

You, or whoever you care for should self isolate (stay at home) for 7 days if these symptoms occur, however mild they are. You should not visit your doctors surgery, pharmacy or hospital and you do not need to contact 111 to tell them you are staying home.

If your symptoms worsen during/after isolation contact NHS 111 online  (or call 111 if you don’t have internet access). For medical emergencies call 999.

We ask that you please keep us up to date with any developments and if you/someone you care for will be self-isolating, and we will endeavour to  keep you up to date with any developments our end.


Stay safe everyone and keep washing those hands.


Thank you


Chris Gibbs

HR Manager


13th March: Coronavirus (COVID-19)

Good Morning everyone,

After the Government’s Cobra meeting yesterday we just wanted to give you an update and say that at the moment there are no significant changes that will be affecting us.

  • The English Football League has postponed all games until at least 4th April
  • Schools and Colleges will remain open
  • New guidance advises people to self-isolate at home for 7 days if they develop either of these symptoms:
  1. A new continuous cough
  2. High temperature

That’s about it at the moment. We shall keep you posted if anything changes and  in the meantime enjoy your weekend.


Thank you


Chris Gibbs

HR Manager


11th March: Coronavirus (COVID-19)

Dear all,

I am writing to inform you of the steps that we are taking as an organisation to keep you and our staff safe from the Coronavirus. We ask that you and those who support you work with us to ensure good personal hygiene is maintained in our centres.

What Windward Day Services is doing:

  1. Constantly keeping up to date with advice from Public Health England about Coronavirus and how we should respond.
  2. We will be asking some people who usually access more than one of the centres to only come to one for a temporary period of time.
  3. Limiting activities in the community which are busy and may be places for contamination (bowling alleys, swimming pools etc).
  4. Liaising with various funding bodies about our preparedness, and receiving regular updates from them.
  5. Encouraging hand washing by all service users and staff – and making use of our extensive supply of hand sanitiser.
  6. Supporting service users to understand the importance of covering their mouth when sneezing or coughing and encouraging washing hands after this.
  7. Reminding people to try not to touch their faces – we have to realistic in how much we do this when we are working with people with significant sensory needs.
  8. Ensuring that we are cleaning all areas regularly, focusing particularly on door knobs, pieces of well used equipment etc.
  9. Encouraging high fives or waves rather than full handshakes or hugs.

What we are asking members of WDSL staff to do:

  1. Following above advice
  2. Limiting non-essential travel in annual leave
  3. Liaising throughout each day with managers about concerns from service users and others
  4. Support service users with temporary changed to timetables

What we ask service users to do:

  1. Follow the above advice
  2. Talk to us about any worries or concerns
  3. Think carefully about coming to the service if there are any health concerns
  4. Contact 111 if you require advice about COVID-19 and you are able to do this.
  5. Inform us as soon as possible with any information that is relevant.

What we ask parents/carers to do:

  1. Talk to you’re the person you support about the importance of good personal hygiene.
  2. Contact 111 if you require advice regarding COVID-19.
  3. Inform us immediately if anyone in your family is being tested for COVID-19.
  4. To declare any recent foreign travel and follow guidance accordingly.
  5. Inform us as soon as possible with any information that is relevant.
  6. Think carefully about the person who you support coming into the service if they are not 100% well and healthy.

We will update our website when any advice or information changes.

Further advice can be found at:

You can use the 111 checker if you have concerns:


Yours sincerely,



Becky Hamilton


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