Updates

 

 

 

Gibbsy

 

Gibbsy

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

We hope you are all hanging in there 🙂

To help you along we thought it would be nice to share some of the lovely feedback we have have been receiving. It has certainly kept us going and smiling throughout:

 

• Thanks so much to all staff for all the effort you are putting in. S and me really appreciate it.

 

• Hi everyone. Thanks for making this group. I just want to say how eternally grateful I am to the staff for your support! This has been such a tricky time for all of us but especially our young people. For H to see your smiley faces & her friends everyday has meant the world to her (and me!!) xx

 

• M has a new least of life after his zoom chat today ❤️

 

• Hi Becky, just wanted to say thank you so much for L’s Easter egg and card, such a lovely thought. You are all doing such an amazing job, thank you for supporting us in this hard time. xxx

 

• C absolutely loved the steppers class yesterday, she is missing everyone and it’s brilliant they can all see each other and chat, thank you to all the staff, you are all amazing ❤️

 

• It’s a life line for B, she logs in herself now and I am banished from her room while she is online to her friends, she is happy for the hours in between also so well done and thank you for providing this service xx

 

• Brilliant work by staff – S LOVES the Zoom sessions! So imaginative!!

 

• Hi Becky – these zoom sessions are really important for S – it gives her a routine to plan her day around, a choice of activities to get involved in, and a chance to chat to her friends. Thanks for that. XXXX loves the quizzes, the bingo, plus yesterday’s steppers sessions. 🙂

 

• Thank you for keeping up the contact Windward Day Services and fabulous staff – it is so much appreciated by us all. I certainly benefits from structure to her day and so we can fit other activities around her Zoom sessions with you guys. It is tough times for all, but we are grateful for the sunshine and a garden to enjoy during the day in which to spread out from each other 😁😁. Trying to still all get on is so hard when you are used to being on the go and busy but very grateful, we are all here and healthy at present. Love to all you amazing parents and carers out there. Stay strong and stay safe.

 

• Hi Becky, I just wanted to say a massive thank you to you and all your fantastic staff. You are all so so special and continue to make a huge difference to both S, myself and everyone under your Windward umbrella, on a daily basis. Keep doing what you do! PS we did an extra clap for you guys xx Thank you

 

• Awesome! Guys. I for one cannot begin to thank you all so much for all you are doing. Its a scary time for all but for our guys and girls, it can be extremely difficult for them. All your activities either online or through the post, phone calls! Keeps them in touch with you all and each other. You could have all sat back and done nothing as some support groups have. But no, you have ALL gone way above what we have come to expect as the norm. For this we thank you so very much. We just adored it, thank you. X see you all on the other side. Please stay safe x x

 

• C has just had a delivery of an arts and craft pack. Thank you so much….

 

• ‘’thank you, Joe for my certificate I really love it I am really excited when I got it’’

 

• Another Brilliant idea from a brilliant day service.  Thank you

 

• I just wanted to say a massive thank you for sending the matching tasks to C. I had a video call with him and his carer this morning and they were busy doing them. So kind of you. Keep well.

 

• Hi Becky, I think that the zoom sessions at Helix are brilliant.  L wants to do them all and it gives her week structure after it all disappeared a couple of weeks ago.  I would be interested in a closed Facebook group.  I think you are doing very well

 

• Thank you all so much for all you guys are doing- I is coping better than we thought she would when she has something to look forward to. Weekends are pretty rubbish though!! Keep smiling! 😃😃😃

 

• Hello, I have just spoken to S who said you dropped a little Easter surprise to the house for S. Thank you so much for going above and beyond. keep safe

 

• I have heard from a parent of the wonderful online things you are doing to keep in touch with your clients. May I say congratulations.  Your company is truly a beacon.  Very happy to have you at the Nedderman Centre and hope that we can soon get back to normal. Stay well everybody.

 

• Just a big thank you to all at Helix and other Centres for your dedication and kindness at this emotional and challenging time, we will remember your help for a long time and when all this is over. We will also remember what kindness and care was shown by so many people health workers, NHS carers and everyone; and how we felt safe loved and protected

 

• Everything you all do is so welcome and keeps us going in this strange time. Thank you soooooo much.”

 

Thank you for your kind words- it’s nice to know that we are still maintaining the special bond with our guys! Keep going and hopefully we will see you all again very soon.

 

Gibbsy

 

 

 

 

 

 

 

 

 

Gibbsy

 

1st April: Coronavirus (COVID-19)

 

 

If you usually pay for your day service by cheque- please be aware that there is likely to be a long delay until these are cashed.

If you can pay via bank transfer, this would be our preferable method at the moment. Our bank details can be found on your invoice and please use your initials and invoice number as the reference.

 

Gibbsy

 

30th March: Coronavirus (COVID-19)

 

 

Good morning,

 

As it stands all of our services are still temporarily closed but we are busy working behind the scenes to remain in contact with our guys and support them as much as we possibly can. For more information on how we are doing this please see our news updates.

 

We hope everyone is doing ok and keeping safe, and we’ll see you soon 🙂

 

Chris Gibbs

HR Manager

 

 

23th March: Coronavirus (COVID-19)

 

 

Good evening,

 

We are sad to announce that following the statement made this evening by the Prime Minister, we will be temporarily closed with immediate effect.

We will miss you all terribly but now must strictly follow advice. If you have concerns you can still phone us and we will do our best to help and support you.

We are planning activities online and will as always, do our very best to support you and each other. We already can’t wait to see you as soon as possible. Please keep in touch but most of all, stay safe.

 

 

Becky Hamilton

Managing Director

 

 

23th March: Coronavirus (COVID-19)

 

Good afternoon all,

 

We are still here and continuing to support the service users who are still attending because they have a social care need. We are assessing daily (and hourly to be honest!!) the safety of continuing our services and by now all parents and carers will have had a phone-call to keep them abreast of the ever changing situation (if you haven’t received a call yet, you will soon).

 

If there are any major developments we will of-course update you all asap.

 

Thanks everyone and stay safe.

 

Chris Gibbs

HR Manager

 

 

20th March: Coronavirus (COVID-19)

 

Hi everyone,

 

Similar message to yesterday really:

 

***All of our services are all still open as normal

 

***Our staff are officially classed as Key Workers according to the Government list…..which lets face it- we all knew anyway 🙂

 

***We will continue to remain open until we hear otherwise and assist those parents and carers who rely on us to care for their loved ones whilst they attempt to maintain some sort of usual routine. By remaining open those parents and carers can continue to work and/or receive much needed respite.

 

Lastly we would like to say a big thank you to all of our staff who in the face of uncertainty continue to come into work everyday. It’s an unsettling time for many, but we will get through it together.

 

Thank you all for your support

Chris Gibbs

HR Manager

 

19th March: Coronavirus (COVID-19)

 

Good morning all,

Just an update from us regarding yesterday’s news:

• We are still open and continuing to provide a safe and key service for everyone.
• We will continue to operate our usual high standards (as well as putting in extra measures) with regards to hygiene and cleanliness across all of our services.
• All schools/colleges across the UK will close on Friday (20th March). As we understand it we do not come under this bracket and will remain open until we hear otherwise.

We will be watching any new developments throughout the day and we’ll look to add any further updates via our website and Facebook etc.

Thanks all, stay safe

Chris Gibbs

HR Manager

 

17th March: Coronavirus (COVID-19)

 

Good afternoon all,

First of all, all of our services are still open and we are committed to providing a safe service for everyone until we are advised otherwise.

We are following latest guidance and asking everyone else to do the same when it comes to symptoms:

 

The most common symptoms of coronavirus (COVID-19) are recent onset of:

• new continuous cough

and/or

• high temperature (over 37.8 degrees)

For most people, coronavirus (COVID-19) will be a mild illness.

 

Please click on the link below for further information about self-isolating and staying at home:

https://www.gov.uk/government/publications/covid-19-stay-at-home-guidance/stay-at-home-guidance-for-households-with-possible-coronavirus-covid-19-infection

If anybody comes into a service with symptoms or develops symptoms throughout the day they will be expected to go home and self-isolate straight away.

 

We are also adhering to the social distancing guidelines as much as we can by changing our timetables and ensuring we are not gathering with large groups of people:

https://www.gov.uk/government/publications/covid-19-guidance-on-social-distancing-and-for-vulnerable-people/guidance-on-social-distancing-for-everyone-in-the-uk-and-protecting-older-people-and-vulnerable-adults

 

Thanks everyone, keep up the good hygiene and keep yourselves safe.

Chris Gibbs

HR Manager

 

16th March: Coronavirus (COVID-19)

 

Good Morning,

Just a little reminder that everyone should be following the Government guidelines on what to do if you or someone you care for develops the following symptoms:

• A high temperature (above 37.8 degrees)

and/or

• A new continuous cough

You, or whoever you care for should self isolate (stay at home) for 7 days if these symptoms occur, however mild they are. You should not visit your doctors surgery, pharmacy or hospital and you do not need to contact 111 to tell them you are staying home.

If your symptoms worsen during/after isolation contact NHS 111 online  (or call 111 if you don’t have internet access). For medical emergencies call 999.

We ask that you please keep us up to date with any developments and if you/someone you care for will be self-isolating, and we will endeavour to  keep you up to date with any developments our end.

 

Stay safe everyone and keep washing those hands.

 

Thank you

 

Chris Gibbs

HR Manager

 

13th March: Coronavirus (COVID-19)

 

Good Morning everyone,

After the Government’s Cobra meeting yesterday we just wanted to give you an update and say that at the moment there are no significant changes that will be affecting us.

• The English Football League has postponed all games until at least 4th April
• Schools and Colleges will remain open
• New guidance advises people to self-isolate at home for 7 days if they develop either of these symptoms:

1. A new continuous cough
2. High temperature

That’s about it at the moment. We shall keep you posted if anything changes and  in the meantime enjoy your weekend.

 

Thank you

 

Chris Gibbs

HR Manager

 

11^th March: Coronavirus (COVID-19)

 

Dear all,

I am writing to inform you of the steps that we are taking as an organisation to keep you and our staff safe from the Coronavirus. We ask that you and those who support you work with us to ensure good personal hygiene is maintained in our centres.

What Windward Day Services is doing:

1. Constantly keeping up to date with advice from Public Health England about Coronavirus and how we should respond.
2. We will be asking some people who usually access more than one of the centres to only come to one for a temporary period of time.
3. Limiting activities in the community which are busy and may be places for contamination (bowling alleys, swimming pools etc).
4. Liaising with various funding bodies about our preparedness, and receiving regular updates from them.
5. Encouraging hand washing by all service users and staff – and making use of our extensive supply of hand sanitiser.
6. Supporting service users to understand the importance of covering their mouth when sneezing or coughing and encouraging washing hands after this.
7. Reminding people to try not to touch their faces – we have to realistic in how much we do this when we are working with people with significant sensory needs.
8. Ensuring that we are cleaning all areas regularly, focusing particularly on door knobs, pieces of well used equipment etc.
9. Encouraging high fives or waves rather than full handshakes or hugs.

What we are asking members of WDSL staff to do:

1. Following above advice
2. Limiting non-essential travel in annual leave
3. Liaising throughout each day with managers about concerns from service users and others
4. Support service users with temporary changed to timetables

What we ask service users to do:

1. Follow the above advice
2. Talk to us about any worries or concerns
3. Think carefully about coming to the service if there are any health concerns
4. Contact 111 if you require advice about COVID-19 and you are able to do this.
5. Inform us as soon as possible with any information that is relevant.

What we ask parents/carers to do:

1. Talk to you’re the person you support about the importance of good personal hygiene.
2. Contact 111 if you require advice regarding COVID-19.
3. Inform us immediately if anyone in your family is being tested for COVID-19.
4. To declare any recent foreign travel and follow guidance accordingly.
5. Inform us as soon as possible with any information that is relevant.
6. Think carefully about the person who you support coming into the service if they are not 100% well and healthy.

We will update our website when any advice or information changes.

Further advice can be found at:

www.gov.uk/government/topical-events/coronavirus-covid-19-uk-government-response.

You can use the 111 checker if you have concerns:

https://111.nhs.uk/covid-19

 

Yours sincerely,

 

 

Becky Hamilton

Director